Privacy Policy

1. Information We Collect

• Account & Contact: name, email, password (hashed), and account preferences.
• Payment: billing details and transaction metadata processed via our payment processor (we don’t store full card numbers).
• Course Activity: lessons viewed, progress, searches, downloads, and support requests.
• Technical: IP address, device/browser type, pages visited, referrer/UTM, and approximate location.

2. How We Use Information

• Provide and personalize course access, progress, and certificates.
• Process payments, prevent fraud, and handle support.
• Improve content and features; develop new offerings.
• Send transactional emails (receipts, important updates) and, with your consent where required, product news and tips.
• Comply with legal obligations and enforce our Terms.

3. Cookies & Tracking

We use cookies and similar technologies to keep you signed in, remember preferences, measure usage, and improve performance. You can manage cookies in your browser settings; some features may not work without them.

4. Analytics & Third Parties

We may use analytics tools (e.g., privacy-respecting analytics or major providers) to understand how the Services are used. These providers may set cookies or receive limited usage data to deliver their services on our behalf.

5. How We Share Information

• Vendors: service providers that help with hosting, analytics, payments, email, and support (bound by confidentiality and data-processing terms).
• Legal: when required by law, to protect rights, safety, or prevent fraud/abuse.
• Business Transfers: as part of a merger, acquisition, or asset sale, subject to this Policy.
• With Your Consent: when you ask us to share or make information public (e.g., community posts).

6. Data Retention

We retain personal data for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and context.

7. Security

We use administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

8. International Transfers

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards (e.g., standard contractual clauses) to protect cross-border transfers.

9. Children’s Privacy

Our Services are not directed to children under the age of 13 (or as defined by local law). We do not knowingly collect personal information from children. If you believe a child has provided us personal data, contact us to request deletion.

10. Your Rights & Choices

• Access/Update: view and edit your account information from your profile or by contacting support.
• Delete: request deletion of your account and associated personal data, subject to legal limits.
• Marketing: manage email preferences via unsubscribe links or account settings.
• Regional Rights (e.g., GDPR/CCPA): depending on your location, you may have additional rights (data portability, objection, restriction, do-not-sell/share). We honor applicable laws and requests.

To exercise rights, see Contact Us. We may verify your request and identity before acting.

11. Contact Us

Questions or requests about this Policy?

• Email: privacy@learnshopdev.example
• Mail: LearnShopDev, 123 Dev Lane, Suite 100, Example City